| The
National Federation of the Blind of Connecticut |
| Cruising the Net |
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By Joe Kelsey As a disabled traveler I am
often amazed at the various interpretations of the term "accessibility"
when I'm away from home. In the interest of full disclosure, for the past
ten years I have been completely blind and paralyzed below the waist,
so finding new obstacles is admittedly pretty easy for me. Over those
ten years, I have stayed in a number of different hotels in a dozen different
states, and I have actually heard the claim, "Yes sir, we have wheelchair
accessible rooms
well, except for the door width." And another
one of my personal favorites, "Yes sir, we have accessible rooms
on the second floor
but, um, we have no elevator." So in planning for my first
cruise ship adventure with my lovely fiancé, I was intrigued to
discover the following claim on the cruise line's website: For those who may not be aware,
JAWS is one of a handful of text-to-speech software applications that
allows blind individuals like myself to use a computer - and coincidently,
JAWS just happens to be the program I use with my home computer. On one hand, I must admit I
was rather inspired to realize they had even considered such a provision
for blind passengers. On the other hand though, the more skeptical hand
of course, my truthness meter was going haywire at the believability of
such a unique accommodation. Now, I am not one of those people who can't
go a week without my internet or email fix, but we all know of many whose
online avatar would begin trembling at the mere thought of such web withdrawal.
For those internet addicts, and for the sake of my own curiosity, I decided
to add a little tour of the internet café to my vacation itinerary. The onboard Internet Café
Manager, unsurprisingly, was not familiar with any blind-friendly accommodations,
but admitted he had only been the Manager for ten days. What did surprise
me though was rather than checking the dozen computers or so for the JAWS
program, he directed me to the Passenger Services area for more information.
Instead, we chose to make a quick dessert run to the buffet and were easily
distracted by all the food. The next day though a most friendly Passenger
Services Agent also admitted she wasn't familiar with the JAWS program,
but agreed to look into it for me. That evening, the friendly agent informed
me that she had checked with her manager, and with several other ships
in their fleet, all to no avail, but would check with the Main Office
the next morning. The following day, she politely explained that they
had apparently upgraded their operating system and hadn't yet installed
any text-to-speech software, so we just went back to the buffet for another
snack. Now, before any internet addicted
blind passengers rush to cancel their upcoming cruise, keep in mind that
wireless internet is also available just about everywhere on the ship,
and for the same rates as the cafe. So if you must, you could bring your
own wireless laptop aboard, with whatever screen reader you prefer, and
simply feed your addiction that way. Of course, as with any good
addiction, it's not a cheap fix. With rates ranging from $0.75 per minute
to a package of 500 minutes for $175, plus $3.95 to activate your account
on a satellite connection that their website admits is probably slower
than your home broadband connection, expect the charges to run up faster
than the meter on a New York City taxi cab. My official recommendation
is that if you go on a cruise like this, just let the email pile up in
your inbox, enjoy another glass of wine in one of the bars, a massage
in the spa, a show in one of the theaters, or if more than twelve minutes
have passed, then why not head to one of the restaurants to get a bite
to eat -- again.
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| The National
Federation of the Blind of Connecticut 477 Connecticut Boulevard, Suite 217 East Hartford, CT 06108 (860) 289-1971 |
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| Updated May 12, 2010 |